As a manager you will have a team of employees that work for you, but will they want to? Team members come and go – it is the nature of the management beast. Sometimes they move up, sometimes they make lateral moves, and sometimes they just leave. When an employee leaves, you may not be able to do anything about it, but you can learn from it. Are they leaving because of you? Before you have to answer this question, take a look at the top 3 things your team will expect of you.
Communication is the foundation of a great relationship, and it is no different in business. Your team needs to know exactly what you expect of them. Without communication, your team is unable to meet the goals you have set. Whether it be a short verbal interaction, an email, or a note you leave on their desk, maintain an open line of communication. Also, let them know you are receptive to their ideas and comments.
There is nothing worse than not having the proper tools to do a job. Okay, maybe having the tools, and not having the training to use the tools is a little worse. Your team needs to be adequately trained to perform their jobs effectively. How can you expect your team to be productive if they are trying to learn the tools and the process?
Every team member can agree: it is great to be recognized for the work they do. They want to know that what they do matters and is truly contributing to the success of the team. In most cases, a sincere “thank you” is all it takes; this is a powerful statement.
Put yourself in the shoes of your team members and see yourself from their point of view. Would YOU want to work for YOU? Do you communicate effectively and provide the training needed for success? Are you slow to offer recognition or praise a job well done? Most importantly – are you a leader? Be who you would expect a leader to be, and your team will be missing nothing with you as theirs.
A great manager does not merely meet expectations, he or she strives to exceed them. As a manager, you must lead by example. This shows your team you are willing to get your hands dirty in the name of a successful project. This sets you apart not just as a boss, but as a leader.
Does Your Team Know What You Want?
When you were a kid did your mom ever tell you something like “Clean your room, then you can play outside!” or something along those lines? You knew what you had to do in order to do what you wanted to do. You knew what was expected of you. In order to succeed, your team also needs to know what you expect of them. Therefore, it is imperative that you set clear expectations. Business is no place for muddy waters or guessing games. If the deadline is Tuesday, tell them it is Tuesday. Do not leave them with unclear direction. Precise expectations will make them more productive and it will earn you more respect.
Even Jordan Had Bad Days
Michael Jordan took 24, 537 shots in his career and missed 12,345 of them. Do you think his team expected him to make every shot? Ok, considering the talent, maybe! But even the best have bad days. If a team member is having a bad day, or a rough time, be sure to consider what might be the cause. Pull them aside and listen. Sometimes that is all it takes for someone to get back into the swing of things. Express a genuine interest in them and make them feel more valued than just a means to an end.
Dare to be Different
Every team member and position are different and brings a unique perspective to every problem. Therefore, you need to approach each one differently. Always consider new ideas and allow inspiration to move your team. In the words of Ralph Waldo Emerson, “Do not go where the path may lead, go instead where there is no path and leave a trail.” Just remember while you are blazing that trail, stay true to your word and keep your integrity intact. At the end of the day, this is what matters.