The world is ever-changing, and resistance is futile.  Do not fall behind, and do not resist change.  It is easier said than done, but in the long run you will be glad you changed with the times.

The Only Constant is Change

Does it seem like the day you get the “latest” gadget you see an ad for one even better? Technology is constantly changing, and it seems what we buy today is out of date tomorrow.  Business is the same and you must be ready to adjust to the changes which occur.  Policies and procedures which were applicable at start-up might be stale and need revision.  What was valid when there were five employees is obsolete when you have 50.  As a manager, you must be aware when these changes need to occur, make them, then be certain your team understands them.

Preparation is Key

Anticipating the changes and preparing yourself for them keeps you and your business on track.  Change is not usually instantaneous; many times, it is planned well in advance.  Develop a transition plan to keep the flow smooth and keep your team in the loop.  They do not need to know every detail, but a simple overview will give them time to adjust, and it will make them feel a part of the team.  This will also keep the change from appearing out of nowhere.

Trial and Error

Set-up tests and take the new plans out for a spin before releasing them into the wild.  Check for fail points and make adjustments, if necessary.  You will need to identify both the positive and negative of your plans.  This will enable you to coach your team through the changes more effectively.  Some changes occur without a hitch; others require some fine-tuning along the way.  Let your team know what the purpose of the change is and what impact it will have on them, and on the company.  Invite their ideas to help the transition be smoother and ask for their patience and understanding as you implement those changes.  Being a part of it will keep your team on track with you.

If time allows, develop a sub-committee within your team to research and develop the plans of change.  You may have someone on your team that has driven that type of change and can be of value to you.   This also gives the rest of your team a specialist to reference as questions arise – and questions will arise!

A great manager does not merely meet expectations, he or she strives to exceed them. As a manager, you must lead by example.  This shows your team you are willing to get your hands dirty in the name of a successful project. This sets you apart not just as a boss, but as a leader.

Does Your Team Know What You Want?

When you were a kid did your mom ever tell you something like “Clean your room, then you can play outside!” or something along those lines?  You knew what you had to do in order to do what you wanted to do.  You knew what was expected of you.  In order to succeed, your team also needs to know what you expect of them. Therefore, it is imperative that you set clear expectations. Business is no place for muddy waters or guessing games. If the deadline is Tuesday, tell them it is Tuesday.  Do not leave them with unclear direction.  Precise expectations will make them more productive and it will earn you more respect.

Even Jordan Had Bad Days

Michael Jordan took 24, 537 shots in his career and missed 12,345 of them.  Do you think his team expected him to make every shot?  Ok, considering the talent, maybe! But even the best have bad days.  If a team member is having a bad day, or a rough time, be sure to consider what might be the cause.  Pull them aside and listen. Sometimes that is all it takes for someone to get back into the swing of things.  Express a genuine interest in them and make them feel more valued than just a means to an end.

Dare to be Different

Every team member and position are different and brings a unique perspective to every problem.  Therefore, you need to approach each one differently.  Always consider new ideas and allow inspiration to move your team.  In the words of Ralph Waldo Emerson, “Do not go where the path may lead, go instead where there is no path and leave a trail.”  Just remember while you are blazing that trail, stay true to your word and keep your integrity intact.  At the end of the day, this is what matters.

As a manager you will face fires on a daily basis, and how you handle them will set you apart as a manager. Will you choose to be reactive or proactive?

Don’t Play the Blame Game

When things go wrong, many people will look for someone to blame. Do not let them come down on your team.  As the leader, you are the voice that will defend your team. Be prepared to face other managers or even your client, but make sure you are armed with facts.  Denying fault is worthless if you are without facts to back it up.  The best thing to do is to acknowledge a mistake was made and begin finding a solution.  This is taking a proactive approach and is the mark of a good leader.

Keep Calm and Carry On

It will be in the moments of pressure when you will have an opportunity to shine as a manager.  One of the all-time greatest NFL quarterbacks is Tom Brady.  Brady has helped his teams to 34 fourth-quarter come-from-behind victories to date.  How does he do this? By remaining calm and in control.  By never letting them see him sweat, so to speak.  In business, you have to have your game face on.  Stay calm and be prepared.  The more prepared you are, the more likely you will achieve victory.  Take the time to gather facts, review them with your team, and listen to each other.

No Need to Point Things Out

If you know that you are right, give the other person time to speak.  In most cases, as they talk it out, they will see the light.  This reinforces your position as a team player. However, if there is no solution in sight, step in and present the facts that support your solution.  Using your guidance, they may begin to head in the right direction and eventually discover the solution.

It Was Me!

Take ownership of your mistakes and do not waste time trying to defend them.  If you want a team that practices responsibility, then set the example.  Making excuses leads to loss of respect.  Step back, assess the situation, and begin your quest for resolution. Most importantly, you need to realize that ignoring an issue will not make it go away.  You must face it head on.  Remember, it is business, it is not personal.  So, do not react, be proactive!